All programs include morning coffee and pastry.  Lunch is not included in the training unless specified.  Participants attending our programs held in Lancaster are entitled to discount rooms on the days of the training at our sister company's hotels which are located within walking distance of our training facility. 

Course registration is filled on a first-paid basis.  Your registration is not confirmed until payment is received.  Payment must be made PRIOR to the course date, unless other arrangements have been made.

Refunds of paid registrations will be subject to a 25% processing fee (up to $120).  Cancellations and refunds of paid registrations within 10 days of the course date are subject to a 50% cancellation fee.  No-shows are ineligible for refund or credit.  Substitution of registrants is permitted and encouraged within the same organization.

In some cases classes may be cancelled due to low attendance.  Courses may be rescheduled.  In the event of a rescheduled or cancelled course program, full refunds are provided.

ABC has different course registration requirements.  For courses sponsored by ABC, see their specific requirements.

View our upcoming course list to register now!